Product Support
Find answers to product support, your account setup, security compliance, single sign-on, and more.
Features & Pricing
Product help
- How do I contact the Trace team?
- Business Expenses - Spend Data Mapping
- Business Expenses - Data Sources
- How to Update Your Company Details in Trace
- Forgot Your Password? Here’s How to Reset It Easily!
- How to Set Up and Use Multi-Factor Authentication (MFA) in Trace
- How do I add a new User?
- Can I do monthly or quarterly reporting?
- How do we set up Microsoft Azure Single Sign On (SSO)?
- How do I start calculating my emissions?
- How do I know if my data is submitted?
- How do I add a third layer of reporting (sub-entities)